Privacy Policy

1. Who We Are

Med Spa Growth Tools ("we," "us," or "our") provides SaaS-based marketing tools designed for medical spa businesses, including the Med Spa Price Estimator. Our services help med spa owners convert website visitors into booked consultations.

If you have any questions about this policy, you can contact us at the details listed at the bottom of this page.

2. Information We Collect

Information You Provide Directly

When you interact with our website, submit a form, or request a demo, we may collect:

• Your name
• Email address
• Phone number
• Business name and website URL
• Any messages or notes you send us

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or link that brought you to our site
• Date and time of your visit

Information From the Price Estimator Tool

When a visitor uses the Med Spa Price Estimator embedded on a client's website, we may collect:

• Selections made within the estimator (e.g., treatment type, area of concern)
• Contact information submitted through the estimator's lead capture form (name, email, phone)
• Submission timestamp and general location

This data is passed to the med spa business that owns the estimator and may also be retained by us for service improvement and analytics purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and demo requests
• To set up, customize, and deliver the Med Spa Price Estimator for clients
• To send you updates, onboarding communications, and support messages
• To improve our website, tools, and overall service quality
• To analyze usage patterns and optimize performance
• To send occasional marketing messages (you may opt out at any time)
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. These include:

• Essential cookies — required for basic site functionality
• Analytics cookies — help us understand how visitors use our site (e.g., Google Analytics)
• Marketing cookies — used to track the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect some functionality of our site.

5. How We Share Your Information

We may share your information with trusted third parties only as necessary to provide our services, including:

• GoHighLevel (GHL) — our CRM and marketing platform used to manage contacts and communications
• Google Analytics — for website traffic and usage analysis
• Email service providers — to deliver transactional and marketing emails
• Payment processors — to securely handle billing (we do not store full card details)

All third-party service providers are contractually required to protect your data and use it only for the purposes we specify.

We may also disclose your information if required by law, court order, or to protect the rights and safety of our users or the public.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. If you cancel your account or request deletion, we will remove your data within 30 days, except where retention is required by law.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — ask us to correct inaccurate or incomplete information
• Deletion — request that we delete your personal data
• Opt-out of marketing — unsubscribe from marketing emails at any time using the link in any email we send
• Data portability — request your data in a commonly used, machine-readable format
• Withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, contact us using the information at the bottom of this page. We will respond within 30 days.

8. California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your personal information.

We do not sell personal information. To submit a CCPA request, contact us directly.

9. Children's Privacy

Our services are intended for business owners and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

10. Security

We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Third-Party Links

Our website or tools may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes are posted constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: